On Top-Load washers, where do I add the detergent? Is there a compartment?
July 11, 2016 4:06 pmNo, there are no compartments to add detergent when using a Top-Load washer. Users of such machines simply add detergent... View Article
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Do I add soap, bleach and fabric softener all at the same time or at separate points in the wash?
July 11, 2016 4:06 pmThis varies by type of washer. For a Top-Load washer, you must add the soap, bleach and fabric softener at... View Article
What’s the difference in temperatures between whites, brights and permanent press wash cycles?
July 11, 2016 4:07 pmWhites are washed in hot water, brights are washed in cold water, and permanent press clothing is washed in warm... View Article
How hot is the “hot” water temperature?
July 11, 2016 4:07 pmThe building’s boiler controls water temperature. Hercules does not control the temperature of the water. When a washer cycle is... View Article
How long is each washer cycle?
July 11, 2016 4:07 pmWasher cycle times vary by machine and by the amount of water that is filled in to the basin (e.g.,... View Article
How many minutes is the quick cycle? How long until it hits cold water? And at what temperature is the water?
July 11, 2016 4:08 pmThe “Quick Cycle” runs for approximately 26 minutes. Approximately 10 minutes into the cycle the wash is warm water.
What is a “Super Cycle”?
July 11, 2016 4:08 pmResidents may select this wash option to add another three minutes to a wash and an extra rinse cycle.
Do all machines run a Super Cycle?
July 11, 2016 4:08 pmNo. Only High-Efficiency (HE) washers and top-load washers offer the “Super Cycle” option.
If I hear water in the drum of the washer after the wash cycle is completed, does this mean my next wash will overflow?
July 11, 2016 4:12 pmAbsolutely not. The sound you hear is not leftover water from a previous wash. Instead, it is a special liquid... View Article
What is the “F28 DSL D16” error code on the machines?
July 11, 2016 4:12 pmThis represents an error code that means that a particular machine requires servicing. Please request service now.