The confirmation sometimes gets sent to your spam/junk e-mail folder. Simply move the email to your inbox and you will... View Article
Yes, Hercules does not share any credit card information, nor does Hercules retain any credit card information.
Once the money is added, it remains on the card until it is used in the washers and/or dryers.
I want to add $5.00 to my Smart Card that I use with my building’s CVA. Why can’t I? Why is there a $25 minimum on your automated operator service?July 11, 2016 3:56 pm
The following minimum charges apply when revaluing Smart Cards for all CVA transactions. Online–$10.00 Automated Operator–$25.00 Hercules customer service representative–$25.00
You do not swipe your credit card when using the CVA machine. Instead, you register the credit card online. Once... View Article
It’s easy. Just follow these simple step-by-step instructions. If your building has a Diamond Center Plus Machine or CVA, check... View Article
You can request a Smart Card online or by contacting Hercules and we’ll mail you a new Smart Card. Or, you... View Article
The cleaning of machines and venting associated with laundry rooms varies by location. However, usually such cleaning is performed every... View Article