New York alone, more than one million residents use the convenient Hercules Smart Card, which has a small embedded chip where information can be stored. The card is inserted into a card reader on the washer or dryer and the proper amount is automatically deducted—and the remaining balance is displayed.
Replacing old fashioned, coin-operated laundry systems with advanced Smart Card technology makes sense for residents and building managers alike because:
For even greater convenience—and superior customer service—we recently introduced the internet-based Hercules Smart Center, the fast, easy and simple way to immediately reach our dedicated Customer Service Team—right from your laundry room.
Using our exclusive touchscreen technology, laundry room users can request service within seconds and ask for an email notification when the repair is completed. And with Hercules’ service guarantee, you know a skilled technician will be there to check out the problem within 24 hours.
With the Hercules Smart Center, residents and building managers benefit from:
Best of all, the new Smart Center is easy to use—the very first time you use it.
Know when there’s a washer or dryer available in your laundry room—or when your wash is done—from the comfort of your home with the new Hercules “Laundry Monitoring” real-time, online service.
With Laundry Monitoring, just a few simple clicks are all it takes to:
Hercules and Maytag Commercial Laundry are advancing commercial laundry management with the new Maytag Connect 360, a web-based laundry room communication and management system designed to allow building residents to receive alerts regarding completed wash and dry cycles and machine availability.The system also allows Hercules to receive instant notifications when a laundry room machine requires maintenance, which is dispatched directly to our Hercules service technicians. Error codes will provide the specific data needed by our technician to handle the issue properly and promptly. For more information on Maytag Connect 360, contact Hercules at 516-822-9300. Maytag Connect 360
Does your building offer Laundry Monitoring? Please Ask Andrew to see what your building’s log-in is.